RoomzDirect.com lowest price guarantee

Find it cheaper and we'll refund the difference.
Whenever you shop with RoomzDirect.com we want you to know you're getting a great deal. The Lowest Price Guarantee is your guarantee that you're never paying too much for any of our great holiday offers.

It's simple. We're so confident that we're offering you a fantastic dea l, we'll refund the difference if you find the same product or service cheaper on any other Australian website within 24 hours of your purchase.

To request a price match refund, just email info@ecommerceoz.com including the name of the website where the product is cheaper, and a telephone number, address, website, and email if available. You will receive an automated acknowledgment of your request, and we will review the details and reply to you via email within three business days.

Upon our acceptance of your refund request, please allow 14 days for delivery of your refund which will be credited as a second transaction on your credit or debit card. The time taken for the refund to appear on your credit or debit card statement varies so the amount may not show on your next statement.

Please note:
to enable us to honour our lowest price guarantee to genuine customers, the acceptance of all refund requests is ultimately at the discretion of RoomzDirect.com , who will at all times act reasonably and in good faith.

Terms and Conditions
The lowest price guarantee applies to Internet retailers that have the identical product and/or good in stock or service immediately available and the product, good and/or service is priced accurately.

Any refund requests must be submitted within 24 hours from the time of purchase at GoldCoastAccommodations.com.

Please be aware that prices will be compared on the following criteria:

Prices are compared on product price where comparisons include the product plus handling and delivery charges when calculating the competitor's total price.

The RoomzDirect.com refund guarantee does not apply when you use coupons, promotional offers or product-bundle pricing on the order.

The RoomzDirect.com refund guarantee is limited to up to 24 hours of confirmation of the sale of the relevant product, good or service and must be delivered to the same address.

The RoomzDirect.com Lowest Price Guarantee is subject to change at any time and is only available to purchases made within Australia.